Christie's jewelry category presented two challenges; increase repeat buying and engage clients in their "middle" value band. My solve: create an ongoing and meaningful conversation with existing clients, cross-sell to potential fine art clients and leverage external influencers who would appeal to the modern, luxury shopper. In partnership with content and digital teams, I developed a serial digital magazine that blended high-impact visuals, original content, social and commerce. CLICK image to view a PDF version of the inaugural issue (sorry! interactive version is no longer live)
RESULTS (launch issue)
email: sent to 38,000 Christie's clients yielding a 18.9% CTR (exceeding 12% average)/ 10 brand new to Christie's signups (potential bidders are very valuable)/ infographic had substantial social media pick up including a tweet by Pantone